What Happened

At an apartment complex, officers came across a chilling discovery: a suicide note. The note was smeared with blood and carried only two first names: the writer’s, and that of their child. With no last name, no clear address, and almost no information to help, time was slipping away, and the risk of tragedy grew heavier with every passing moment.

Ordinarily, such limited details would have required hours of investigative work, time the individual in crisis did not have. But this time, help came faster. The agency’s mental health crisis response team, supported by ForceMetrics' Velocity™ platform, quickly sifted through the information provided. Within minutes, they were able to identify the individual and pinpoint their location. Resources were dispatched immediately and the team arrived in time to reach the person in distress before they could carry out their plan.

Result

Beyond just stopping a tragedy, the responders ensured the person received compassionate mental health care on the spot. They were connected to ongoing support services, creating a bridge to stability and safety for both them and their child.

Impact

This incident highlighted how rapid data access and close coordination between responders can be the difference between loss and survival. With only fragments of information, a team was able to transform uncertainty into life-saving action.

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