The Winston-Salem Police Department began using the ForceMetrics Velocity™ platform to give officers and investigators real-time access to information that would otherwise be buried in separate systems.
While investigating a store break-in and the theft of a storage unit facility, detectives turned to surveillance cameras to piece together critical details.
At an apartment complex, officers came across a chilling discovery: a suicide note. The note was smeared with blood and carried only two first names: the writer’s, and that of their child. With no last name, no clear address, and almost no information to help, time was slipping away, and the risk of tragedy grew heavier with every passing moment.
This successful operation demonstrated the power of real-time intelligence. Without ForceMetrics Velocity providing timely insight into the burglary connection, the officers on the ground would not have had such swift and critical information at their disposal. By delivering this intelligence rapidly, they ensured officer safety, protected the public, and took dangerous individuals off the street.
From faster workups to streamlined investigations, Winston-Salem’s Real Time Crime Center is unlocking speed, accuracy, and insight with ForceMetrics. Sergeant Bradley Richardson and Senior Crime Analyst, Travis Swain share how Velocity's ease of use makes every second count—and inspires Sergeant Richardson's 5 S's of ForceMetrics.
The RTCC team wasted no time. Using ForceMetrics Velocity™ and a combination of investigative resources, they began a “workup:” a detailed intelligence package on the suspect. They combed through data points, cross-referenced databases, and pieced together a digital trail from fragments.
Greensboro PD had access to large volumes of data, but it was trapped in outdated, fragmented systems. Their Records Management System (RMS) was not designed for fast search or operational use.
ForceMetrics Velocity™ didn’t just streamline the investigation, it empowered the officer to make an informed, timely decision that protected the community and reinforced the value of using modern data tools in everyday law enforcement.
We sat down with Williams, a Mental Health Clinician at Brookhaven PD, to talk about her role responding side-by-side with officers on mental health calls, and how she continues that support within the department walls.
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