One evening in May, urgency rippled through the communications at a North Carolina Police Department. At precisely 5:02 p.m., dispatch received a call that triggered the highest level of concern: a high-risk person had disappeared from a local group home. The individual was reported to have a cognitive impairment, making the situation particularly critical.

Patrol units were immediately dispatched to the group home. While officers raced toward the scene, the Master Police Officer didn’t wait. Drawing on his training and experience, he turned to ForceMetrics Velocity™ and initiated a rapid search using the person's name provided by dispatch.

Within seconds, Velocity™ revealed a pattern: the missing individual had a history of appearing at another location—just half a mile away from the group home. Time was of the essence, and this lead was too strong to ignore.

Acting on the information, other officers diverted to the alternate location and arrived there by 5:15 p.m.—a mere 13 minutes after the initial report. There, on the front porch of a familiar property, sat the missing person who was safe, calm, and unharmed.

The individual was gently reunited with a staff member from the group home, bringing a peaceful end to what could have been a far more dangerous situation.

Thanks to swift coordination, experienced officers, and the real-time intelligence offered by our Velocity™ platform, a vulnerable person was located quickly and returned safely. In this case, 13 minutes made all the difference, and showcased how the right tools can help protect the most vulnerable in our community.

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See ForceMetrics Velocity™ in action — visit www.forcemetrics.com/contact to connect with our team and get started.