June 24, 2025

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ForceMetrics & Public Trust: Building Responsible, Transparent Technology for Safer Communities

ForceMetrics & Public Trust: Building Responsible, Transparent Technology for Safer Communities

At ForceMetrics, we believe it’s essential to be clear about who we are and who we’re not, especially as public safety technologies continue to evolve and are sometimes misunderstood.  Our team includes former law enforcement, experts from leading research organizations and cybersecurity professionals who’ve seen firsthand the importance of trust, transparency, and oversight in public safety. That experience shapes how we build: with a focus on responsible data use, strong governance, and tools that support the principles of precision policing while empowering agencies without overreach.

We help agencies unlock the value of information scattered across an agency’s existing systems, enabling faster, smarter decision-making.

We believe safety starts with understanding. That’s why our mission is to help law enforcement agencies work smarter and more safely by unlocking the value of the data they already collect—supporting better outcomes for both agencies and the communities they serve. As a public safety technology company, ForceMetrics is committed to making data more accessible and actionable for the first responders, analysts, and decision-makers who rely on it every day.

How Velocity™ Supports Responsible Public Safety Operations

The ForceMetrics Velocity™ platform is our flagship product, designed to help agencies put precision policing into practice by accessing and using the information within their existing systems. It integrates core systems of record such as CAD, RMS, JMS (Jail), and ALPRs into a single, easy-to-use view that supports faster, more informed responses. Velocity™ is a query-based tool that returns results when prompted by authorized users, in accordance with agency policies and data governance standards.

Our approach is grounded in transparency, accountability, security and compliance.

Example: Winston-Salem’s Real-Time Crime Center (RTCC)

The Winston-Salem RTCC turned into a true investigative powerhouse when Velocity™ integrated CAD, RMS, jail records, body-worn camera video, and community camera feeds into a single unified platform. Analysts now deliver actionable leads to patrol units, enhancing real-time situational awareness, accelerating case closures, and ensuring comprehensive audit trails.

“Velocity™ has turned our crime center into an investigative powerhouse. Officers get actionable leads and close cases faster.”

— Lt. B. A. Jones, Winston-Salem PD

Our Technology. Your Governance.

ForceMetrics operates with a deep respect for public trust. That means our tools are built to support decision-making, not to make decisions for our users. We are intentional about what our platform is designed to do:

  • Supports informed decisions through data—not predictions or profiling
  • Surfaces objective data without interpreting behavior or assigning risk
  • Maintains neutrality by not interpreting intent or identity
  • Surfaces data already maintained within agency systems
  • Operates through user-initiated searches by authorized personnel

We design our platform to support fact-based decision-making, always within the control of the agency and aligned with its governance policies. Our role is to enable informed decision-making while reinforcing accountability at every step. Because we believe public safety technology should reflect the values and needs of the communities it serves.

Our Commitment to Responsible Technology

We’re proud to support agencies in improving safety outcomes, making smarter decisions, and operating more efficiently. Just as importantly, we take responsibility for how our tools are used.

The principles below guide how we build, govern, and deliver public safety technology:

Our platform is built on three core principles: data should empower, not overreach; access should be governed by agency control and compliance; and transparency should not be optional.

As conversations around policing technology evolve, we know that public trust requires more than compliance, it requires transparency, accountability, and community engagement. That’s why we encourage agencies to involve community stakeholders when adopting and evaluating technology, ensuring alignment with public expectations and local values. At ForceMetrics, we operate on a simple premise: public safety improves when agencies can responsibly access the data they already maintain, governed by policy and regulation. Our platform gives authorized users faster, clearer access to existing systems, supported by audit trails that track usage, prevent misuse, and demonstrate accountability, all running on a scalable, CJIS-compliant infrastructure designed to meet the highest standards for security and performance.

Because the future of public safety depends not just on what we build, but on how we build it.

Contact us to learn how we can be of service to your department - visit www.forcemetrics.com/contact to get started.

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