In the fast pace of public safety, speed and reliability of technology is not a “nice-to-have,” it’s a necessity, and can be the difference between an officer having critical information before interacting with a suspect, and arriving at that scene blind. These qualities determine whether a platform becomes part of a department’s daily operations or gets pushed aside for occasional reporting and retrospective analysis.
Tools like ForceMetrics’ Velocity™ platform are built for live operations, like inside the cop car, out in the field or in the command center. Resilient, always-on access to both live and historical data, search results in seconds, and workflows designed to load quickly, even as agencies scale records, users, and integrations, are just some of the results it provides for public safety agencies. And…it should be a requirement for all to have. Whether an officer is responding in the field, an analyst is connecting data, or command staff is making operational decisions, the platform is engineered to deliver answers in seconds, rather than hours or days.
Reliability is also found in how teams experience the platform every day. The interface is consistent, remains operational, and behaves well under greater loads or strains to the system, because in high-pressure environments, users need technology they can trust immediately and intuitively. And that difference becomes especially apparent when using it in the field.
Imagine a patrol officer responding to a disturbance call late at night. Before arriving on scene, the officer quickly searches an address and immediately sees prior incidents, associated individuals, nearby calls for service, and other relevant information pertaining to officer safety, all surfaced from multiple systems in a matter of seconds. There’s no waiting for a report to run or switching back and forth between disconnected databases with the hopes that it can withstand one’s searches. That’s a pretty incredible tool for law enforcement to have.
When decisions often happen quickly and in the moment, a system’s reliability matters greatly. Those that are designed primarily for reporting after the fact will often struggle under the demands of active operations. Velocity was engineered with the goal of supporting those front-line officers (as well as roles across the whole department) and the decisions they make as events unfold, rather than 3 hours later.
As we’ve stated, the value extends far beyond patrol. Analysts can move from question to insight without, first, having to spend hours just gathering data. Supervisors and command staff can monitor emerging activity with the confidence that it will perform consistently under operational load. Dispatch can locate critical officer safety information in just seconds, that can be relayed to law enforcement before arriving at a scene. Everyone at an agency has a need for speedy, reliable tech that, as agencies grow, continues to deliver the same fast, dependable experience they can rely on every day. That’s what we’re here for.
If you’re interested in learning how your department can leverage Velocity™, visit www.forcemetrics.com to get in touch with our team and see it in action.
