Domestic violence calls remain some of the most challenging and unpredictable encounters officers face. Unlike many other calls for service, domestic incidents combine emotional volatility, unstable relationship dynamics, confined environments, and the potential presence of weapons. Officers often arrive at scenes where tensions have been building for hours, days, or even years, yet they may have only minutes to assess risk and determine an appropriate response.
In this episode of The Horizon Pulse: Inside ForceMetrics Podcast, we are joined by members of our sales and leadership team -- Erica Morales (Director of Strategic Growth), Alysha Stanton (Regional Sales Manager), and Michael Vivian (Regional Sales Manager), who discuss how they go from an initial conversation to building a lasting partnership, and help agencies best use the Velocity™ platform to their advantage. Listen below.
Public safety challenges rarely stop at jurisdictional boundaries. As one of our agency leaders puts it, “crime doesn’t stop at city lines,” and neither should a city’s data. It is extremely common to see a vehicle connected to a burglary in one city and appear in a traffic violation in another. A domestic violence suspect with repeated calls for service may move to a neighboring county. Gang activity, narcotics distribution, organized retail theft, and repeat offenders often operate regionally, while the data agencies rely on remains fragmented locally.
In Colorado, officers responded to an apartment complex after reports that an individual had either jumped or fallen from a fifth-floor balcony. Upon arrival, they were faced with limited information and difficulty identifying both the victim and the exact apartment involved. The only detail that was initially available was the victim’s first name, leaving responding units with little to work from during a rapidly evolving and potentially life-threatening situation.
What a week. The public safety community showed up to Fort Worth, and even the rain couldn't keep the excitement down at IACP Tech 2026. From the moment the doors opened at the Fort Worth Convention Center, our booth was buzzing with current customers stopping by to say hello, new agencies leaning in to see Velocity™ in action, and a partner announcement that kept the conversations flowing. It was the kind of week that reminds us why we do this work.
At IACP Tech, Jason Truppi outlined, in his Tech Talk, how the agencies that treat data as a core operational asset, not just a byproduct of operations, will be the ones that close the experience gap.
A mother contacted police after her 16-year-old son disappeared, and as hours passed, her concern quickly escalated. The teenager had left home, and the family had little information about where he might have gone.
Mark43 today announces a strategic partnership with ForceMetrics to help public safety agencies turn growing volumes of operational data into clear, actionable insights, supporting faster decisions in the field, dispatch center, and across command and investigative workflows.
In the fast pace of public safety, speed and reliability of technology is not a “nice-to-have,” it’s a necessity, and can be the difference between an officer having critical information before interacting with a suspect, and arriving at that scene blind. These qualities determine whether a platform becomes part of a department’s daily operations or gets pushed aside for occasional reporting and retrospective analysis.
