Organized retail crime is more than a financial issue. It erodes community trust, fuels underground economies, and creates risks that ripple far beyond the aisles of a store. Tackling it requires seeing beyond silos, aligning on shared goals, and measuring success in terms of disruption and prevention.
Captain Abrem Ayana of the Brookhaven Police Department opens up about his background, leadership philosophy, and the evolving role of policing in a modern community.
A Colorado man dialed 911 reporting a medical emergency. Several seconds into the call, he became unresponsive. The responding dispatcher only had his first name and knew he was in a large apartment complex, but no unit number. Without that key detail, getting responders to him quickly would have been nearly impossible.
Lacy’s career journey has taken her from public safety hardware (body-worn cameras) to innovative software solutions at ForceMetrics. Along the way, she’s discovered her passion for helping law enforcement leverage technology to keep both communities and officers safe.
From patrol officer, to detective, to crisis negotiator with the Abilene PD—to now partnering with agencies nationwide, Rusty brings decades of frontline experience to help law enforcement maximize data-driven tools.
In this episode, Jason dives into the path from cybersecurity to public safety tech, challenges in staffing and hiring across the industry, why data integration and AI are game-changers for law enforcement, and the importance of listening to users when building impactful solutions.
Earlier this year, officers were called to the downtown area in response to a disorderly conduct complaint. When police arrived, they found the individual agitated, shouting profanities at both bystanders and the responding officers.
When news broke about the shortage of air traffic controllers, the public took notice because flights were delayed, and safety was questioned nationwide. But what about the other shortage that’s been happening on the ground?
We sat down with Chief Darrell Lowe of Redmond PD to talk about how his department uses ForceMetrics to build stronger community trust.