Last week’s conference brought the real-time crime center community together, and we walked away energized by the people, the ideas, and the shared commitment to safer communities.
Early-career officers arrive at every call running a mental checklist. Their training is fresh but untested in the complexity of real-world encounters, so their cognitive bandwidth is consumed by fundamentals: policy recall, step-by-step procedure, structured communication, strict adherence to what they were taught.
Drone as First Responder programs have proven they can get eyes on the scene in minutes, but drones have limitations. Here's what needs to happen after the aircraft returns to its dock, and why the data layer is where cases actually get built.
Two officers respond to the same call with the same address, the same dispatcher notes, and the same unknowns ahead. The rookie is mentally running through policy, replaying academy training, and double checking procedures step by step, while the veteran is already scanning hands, exits, and the tone shifts, instinctively anticipating how the encounter will unfold before even stepping out of the car. Two people in the same environment with completely different cognitive processing.
During a recent training session with a graveyard shift crew at a local police department in Washington, an unexpected success story unfolded in real time:
Go behind the scenes with the ForceMetrics Customer Success team as John Risenhoover, Russell Antilley, and Will Sigmon share what it takes to build lasting partnerships with public safety agencies.
Castle Rock became one of the early adopters of ForceMetrics Velocity and approached implementation with a simple objective: make critical data easily accessible to everyone who needs it.
While conducting a proactive follow-up on a theft investigation, an analyst at a university RTIC reviewed images of potential suspects and immediately recognized one of the individuals from a previous incident at the same business. Turning to the ForceMetrics Velocity Platform, the analyst searched the known offender's profile and leveraged the associated people feature to identify 22 known associates connected to that individual.
CTO, Jason Truppi, explains that the issue isn’t necessarily adding technology to collect more data, but easily surfacing that data and using it to make confident, informed decisions on calls and throughout investigations.
