In public safety, understanding how an event ends is just as important as how it begins. Calls for service and incident reports provide critical context, but the outcome is often what drives decisions, reporting and follow-up actions. When time is short, and officers need to identify potential threats and uncover patterns of criminal behavior that may be associated with a suspect, access to arrest data is crucial.
In under 90 minutes, this Real Time Crime Center was able to locate the suspects involved in the shooting, locate their address, and apprehend them. The RTCC Chief said that without their technology working together, an investigation like this would have taken weeks and even months (if it was even possible to find the vehicle in the first place). It's amazing to see how technology, like ForceMetrics Velocity plays a critical role in their success.
When the call came in, it was urgent: a reported se*ual assault. Officers were dispatched immediately, knowing only the limited details provided in the initial report. Situations like this often come with uncertainty, and critical time is often lost trying to piece together who’s involved, what happened, and what risks may still be present.
ForceMetrics, the company behind Velocity™, the leading AI-driven platform for precision policing, today announced that The Forsyth County Sheriff’s Office (NC), has selected the Velocity™ platform to strengthen data access, improve situational awareness, and support more effective policing for its community.
In part 2, we will focus on a critical shift, moving from reactive response to proactive identification by using technology to surface patterns early and uncover repeat offenders.
Public safety professionals know that the truth of an event rarely lives in just one record. Scattered across call notes, incidents, reports, and often, citations, this data tells an equally important part of the story. Citations begin to change the game and bring more background and more understanding to a situation or a suspect. With RMS Citations, users can move beyond fragmented data and toward a more complete, connected view of what actually happened before, during, after, or associated with an event.
In public safety, time is the difference between prevention and reaction, between escalation and control. Yet too often, critical data is buried in systems that require multiple logins, endless tabs, and specialized training to interpret. When seconds matter, complexity becomes a liability.
In this episode of The Horizon Pulse: Inside ForceMetrics Podcast, we are joined by members of our sales team -- Nick Bloom, Blakelyn Bailey and Brendon Longley discussing what public safety data actually needs in 2026.
During a call in Redmond, WA, a dispatcher received a report from a third party describing a couple engaged in a physical altercation. While the caller was able to clearly identify the male involved, the female on scene was uncooperative and refused to provide her identity, creating an immediate gap in situational awareness for responding units.